The process
Who we are, how we work, and what the selling process actually looks like - so when the time comes, there are no surprises.
This guide gives you a brief snapshot of who we are, how we work, and what the selling process actually looks like. It covers a bit about me and my team, and walks through the key steps involved, keeping things simple and easy to follow.
The goal is to give you a feel for what it’s like to work with us. Selling a home is a big decision, and setting expectations early — around communication, strategy, and results - means that when the time comes, there are no surprises.
Who does what
Behind every successful campaign is a team with a clearly defined role, working together to deliver a seamless experience from preparation through to settlement.
Luke | Strategy & Negotiation
Luke leads the strategy behind every campaign, from pricing and positioning through to buyer engagement and negotiation. He oversees campaign performance, buyer follow up and the psychology behind each conversation, taking the lead when negotiations reach the pointy end. His strong work ethic, energy and consistency keep every campaign moving with purpose.
Taylor | Executive Assistant & Campaign Management
Taylor is the engine room behind the campaign, coordinating property preparation, trusted trades and every detail required before launch. She oversees marketing to ensure everything is presented to the highest standard and manages the administrative process from contract through to settlement, keeping the experience organised and seamless.
Seven | Sales Associate & Buyer Management
Seven ensures no buyer opportunity is missed. He manages in depth buyer qualification and follow up, helping identify genuine interest and maintain momentum throughout the campaign. He also coordinates property access for building and pest inspections, valuations and pre settlement inspections, ensuring buyers remain supported at every stage.
THE SIMPLE PLAN
Preparation | Every strong campaign starts with considered preparation. From practical tidy ups and decluttering to trusted trades, styling and professional photography, we make sure your property is presented at its absolute best. If required, Taylor can coordinate the entire process from start to finish, making preparation simple and stress free.
Launch | First impressions matter. We combine high quality marketing and strategic positioning with our active buyer database to generate attention from day one, build early momentum and create genuine competition around your property.
Execution | Once your campaign is live, we stay proactive. Consistent buyer follow up, honest feedback and clear weekly reporting keep you informed, while strong negotiation remains focused on achieving the best possible outcome across price, conditions and settlement.
Communication | Clear communication underpins everything we do. Throughout the campaign, our focus is not only on staying connected with buyers, but keeping you completely informed.
Our benchmark is simple: you should never be left wondering what has happened with your property over the past 24 to 48 hours. You will know where the campaign stands, what buyers are saying and what comes next.
A Commitment to Excellence. A Passion for Property.
At Harcourts Property Centre, our vision has always been to redefine the real estate experience through exceptional service, genuine relationships and outstanding results across Brisbane, the Gold Coast, Noosa and the Sunshine Coast.
We believe great real estate is about more than property. It's about people, trust and building lasting relationships through integrity, expertise and a commitment to achieving the best possible outcomes.
Our strength lies in our people. Combining extensive local knowledge, innovative marketing strategies and a personalised approach, our dedicated team delivers a real estate experience that is truly positively different.
Backed by the strength of the Harcourts network, a globally recognised brand with a proud history dating back to 1888, we offer the advantages of an international presence with the personal attention and expertise of a locally focused team.
Our extensive referral networks, industry-leading resources and commitment to excellence ensure our clients receive informed advice, exceptional service and confidence at every stage of their property journey.
Guided by our values of putting people first, doing the right thing and striving for excellence, our mission remains simple: to deliver an exceptional, personalised real estate experience and achieve the very best outcome for every client.
In the last 12 months our team has…
Sold in excess of
$1.47 Billion
of real estate from Brisbane to Sunshine Coast
Shown homes to over
41,368
prospective buyers
Had over
9 million
views on our online listings
Listed and sold over
1,200
properties in Brisbane and Sunshine Coast